The EQ Interview

The EQ Interview

Finding Employees With High Emotional Intelligence

Book - 2008
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American Management Association
With a growing body of research showing that Emotional Intelligence is one of the key indicators of success, smart hiring managers know that choosing employees based on their EQ makes sense. What they don’t know is the best way to do it. The EQ Interview gives readers the skills and understanding they need to assess candidates’ emotional intelligence and ensure that they’re the right fit for the job. This practical guide explains the five areas of emotional intelligence, and how these competencies enhance job performance. The book then arms interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have used their EQ in past experiences. Readers will learn how they can analyze and interpret answers to predict future success, and even spot “EQ frauds” to avoid costly hiring mistakes. Filled with insightful examples, this is the one book that shows readers how to factor emotional intelligence into their hiring process.

Book News
Lynn outlines ways that managers and interviewers can assess job candidates' emotional intelligence. She reviews five areas (self-awareness, self-control and self-management; empathy; social expertness; personal influence; and mastery of vision and purpose) and how they improve job performance, with examples of competencies, and provides about 250 behavior-based questions for evaluating how applicants have used emotional intelligence in past jobs. Lynn is associated with an international consulting and training firm that helps leaders forge trusting relationships and provides resources for trainers, coaches, and human resource professionals. Annotation ©2008 Book News, Inc., Portland, OR (booknews.com)

Publisher: New York : AMACOM/American Management Association ; [Alexandria, Va.] : SHRM, c2008
ISBN: 9780814409411
0814409415
Characteristics: vi, 184 p. : ill. ; 23 cm

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